Privacy Policy
Supplyplusny supplies premium food service packaging and supplies to restaurants, bakeries, butchers, and other food businesses. This Privacy Policy describes the information we gather when you visit supplyplusny.com, how we use it, and the choices available to you. By using our site, you accept the practices outlined here. Information We Collect We gather information in several ways: Information you provide. When you request a quote, place an order, create an account, or contact us, we may collect your name, business name, email address, phone number, shipping and billing addresses, and order details. Information collected automatically. Like most websites, we receive technical data such as your IP address, browser type, device type, pages visited, and referring URLs. This helps us understand how the site is used and keep it running properly. Information from cookies and similar technologies. See the Cookies section below. We do not request or intentionally collect sensitive personal information such as payment card numbers through this website unless you choose to provide it through a secure checkout or direct communication. Please do not send sensitive information by unsecured email. How We Use Your Information We use the information we collect to: Respond to inquiries, quotes, and sample requests Process and fulfill orders and communicate about them Provide customer service and support Improve our website, product catalog, and services Send updates or promotional information about Supplyplusny products, only where permitted and with the ability to opt out Comply with legal obligations and prevent fraud We do not sell your personal information. Cookies Our site may use cookies and similar technologies to remember your preferences, keep your cart or session working, and gather basic analytics about site traffic. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not function as intended. Third Parties We may share information with service providers who help us operate our business, such as payment processors, shipping carriers, and website analytics providers. These providers are expected to use your information only to perform services for us. We may also disclose information if required by law or to protect the rights and safety of Supplyplusny, our customers, or others. Our site may link to third-party websites; we are not responsible for their privacy practices. Data Retention We keep personal information for as long as needed to fulfill the purposes described in this policy, including maintaining order records, meeting legal and accounting requirements, and resolving disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it. Your Rights Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To make a request, contact us using the details below. We will respond within a reasonable timeframe and may need to verify your identity before acting on a request. Contact Us If you have questions about this Privacy Policy or how Supplyplusny handles your information, please contact us through the contact information provided on supplyplusny.com. We may update this policy from time to time; the latest version will always be posted on this page.